This Privacy Policy describes:
This Privacy Policy applies to https://quanarcade.com, store, sites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on quanarcade.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each game, so we can reply to you more quickly. Alternatively, you may contact:
Name of the controller: Quan Arcade
Address: 348/2 Ton Dan, Da Nang, Vietnam, 50000
email: info@quanarcade.com
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
When we receive information from third‑party partners, that information is provided in accordance with the choices you’ve made with those partners and is governed by their own privacy policies and obligations. Each partner is responsible for obtaining any permissions or consents required to share your information with us. We then use the data in line with this Privacy Policy and our agreements with those partners. You can manage whether those partners share information with us in their privacy or advertising settings (for example, by disconnecting linked accounts, limiting ad personalization, or withdrawing permission to share lists).
We use your data for a variety of business purposes, such as:
To perform the contract, we process data necessary to
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show you personalized advertisements in the Service and elsewhere (including email) we have a legitimate interest to process necessary data to
Ensuring a level playing field in the Service is a top priority for us.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
We may use automation in connection with our player support services, in which case we will notify you separately of the purpose and where applicable, the third-party technology in use.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
Apart from Quan Arcade, your data can be accessed by others in the following situations:
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Quan Arcade has vendors who help us to provide the Service. These vendors process your data only at and according to Quan Arcade instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.
In order to verify payments and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising. These partners may access your data and operate under their own privacy policies.
These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other services) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.”
Our Service is global by nature and your data can therefore be transferred outside of the jurisdiction in which you reside. Because different jurisdictions may have different data protection laws than your own, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that we may use include standard contractual clauses approved by the EU Commission and other lawful safeguards.
Where allowed under applicable laws, Quan Arcade may send you marketing communications based on the existing customer relationship.
You may opt out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to this Privacy Policy or transactional information e.g. relating to your purchases on the Service.
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
If you request, we will provide you a copy of your personal data in an electronic format.
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may also contact your local data protection authority within the European Economic Area, Switzerland or UK for unresolved complaints.
If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us”. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account, or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.
You have the right not to receive discriminatory treatment as a result of your exercise of these rights.
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to
Our cookie and SDK preferences default to Strictly Necessary only (i.e., Analytics, Personalization and Advertising are off until you choose otherwise) where this is required under applicable law.
You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
For display advertising on the Web, you can also adjust your browser settings to limit certain tracking by means of cookies, and by visiting the following sites:
http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.
On some of our products, we use third party analytics and telemetry providers and certain marketing providers for the above purposes. Where applicable, we ask for your consent.
Please note that 3rd parties are not necessarily being used at all sites, or on all market areas.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Generally, our Services are not directed to children under 16 (or other age as required by local law), and the Services do not knowingly collect personal data from children.
If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.